We cover all London, within the M25.

24 Hour Service - 07 Days a week

info@gaplumbinganddrainage.co.uk

Need Help Now? Call Us!

We cover all London, within the M25.

24 Hour Service - 07 Days a week

info@gaplumbinganddrainage.co.uk

Privacy Policy

Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services, including blocked drains, blocked toilets and baths, CCTV drain surveys, and drain repairs. By using our services or visiting our website, you agree to the practices described in this policy.

 

  1. Information We Collect

We collect personal information that you provide to us when you contact us, request services, schedule an appointment, or use any of our plumbing and drainage services. This information may include your name, address, phone number, email address, payment information, and any relevant details needed to complete the service requested.

 

Additionally, we may collect non-personal information such as your device details, browser type, IP address, and usage data through cookies or similar technologies to enhance your experience on our website.

 

  1. How We Use Your Information

The personal information we collect is used for the following purposes:

 

  • To provide and manage our plumbing and drainage services, including blocked drains, blocked toilets and baths, CCTV drain surveys, and drain repairs.
  • To communicate with you regarding service appointments, updates, and any issues with your plumbing systems.
  • To process payments for services provided.
  • To send promotional materials, newsletters, or special offers (if you have opted to receive them).
  • To respond to inquiries or customer service requests.
  • To comply with legal or regulatory obligations.
  1. How We Protect Your Information

We take security seriously and implement various measures to protect your personal information. This includes using encrypted communication, secure servers, and restricted access to your data within our organisation. We continuously assess and update our security practices to ensure the protection of your data.

 

  1. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties for marketing purposes. However, we may share your personal details with trusted partners and service providers who assist in delivering our services, such as payment processors or subcontractors for drain repairs. These partners are obligated to maintain the confidentiality and security of your information.

 

Additionally, we may disclose your information if required by law, in response to a legal request, or to protect our rights, property, and safety.

 

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyse website performance, and offer personalised content. You have the option to manage cookie preferences through your browser settings, but please be aware that disabling cookies may impact certain features of our website.

 

  1. Your Rights and Choices

You have the right to access, update, or request the deletion of your personal information. If you wish to exercise these rights, or if you have any concerns about how we handle your data, please contact us. You may also opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails.

 

  1. Retention of Your Information

We will retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy, or as required by law.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly for any updates.

 

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

GA Plumbing & Drainage

299 Cambridge Heath Rd, London E2 0EL

+44 203 488 6156
+44 790 384 1697

info@gaplumbinganddrainage.co.uk

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